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What is QLI?
What is IOSQ rating?
What is QLImpact value?

1

impact outcome

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1

QLI

(quality life impact)

Scale of human lives reached

1

human

life

We look at the number of people who benefitted from or contributed to the impact projects.

QLI is a process-oriented impact measurement generated by an organization. This differs from the conventional ways of results-oriented impact measurement. This encourages a culture of wider provision of services to diverse audience.

Example 1, in education field, QLI’s process-oriented measurement would encourage the continued, long term provision of educations to lower and middle quality students, rather than conventional result-driven measurements which could narrowly encourage resources diversion to only elite schools.

Example 2, 1 service hour in education and 1 service hour in healthcare will be both carry he same 1 human life hour as each life impact share equal importance.

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IOSQ rating

components

Impact organisation service quality (IOSQ) rating is a process-oriented, scoring system. We breakdown the service quality into ESG aspects shown.

IOSQ rating

meanings

The rating of 1-10 represents the percentile of where the organisation sits globally in their statistically distribution curve. 5 = median (50 percentile)= global average, 7.5 = 75 percentile, 2.5 = 25 percentile.

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QLImpact value

The fair value of the social impact. This would be the estimated economic benefit to the society, from the social impact generated by the organisation.

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A) Comparable services at market price

This represents the market price of the comparable services that are currently available. Note that this comparable services have to be viable, accessible, in reasonable timeframe. For example, for accommodations in Hong Kong =, the private market rental costs should be taken instead of public housing, as public housing is NOT accessible in near term given the around 5 years of waiting time.

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B) Costs to society if the issue was not properly addressed (crime, healthcare, etc)

This represents the externalities that the social issues would bring to the society, including
  • Emergency healthcare and hospitalisation costs
  • Incarceration and law enforcement costs
  • Social services costs

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